Claimfinder - Terms of Use

Agreement to Terms

Your use of our website and services constitutes acceptance of these Terms of Use. Should you not agree with these terms, please refrain from using our services.

Services Description

Claimfinder Australia Pty Ltd (Claimfinder) operates a no-charge platform for patents that enables you to connect with claim experts through a straightforward process.

Claimfinder collaborates with various claim experts, but typically, we connect you with a single professional based on expertise, availability, geographic location, and efficiency. In case you require a secondary viewpoint, you have the liberty to request another expert through our platform or independently find one.

Please note that all content and information provided on this website should not be perceived as professional advice and must not be depended upon as such. Before making any decisions, it is imperative that you seek professional advice customised to your unique circumstances.

By using our service, you consent us to share your details with claim experts who might contact you regarding your claim. Please be aware that this does not constitute an endorsement from Claimfinder and should in no way be interpreted as personalised or general advice on the appropriateness of a product or service. You should consult with the individual service provider for terms and conditions and any specific disclosures or stipulations.

You acknowledge and accept that Claimfinder only facilitates the website and bears no responsibility or liability in relation to your claim or any interactions or relationships that may transpire between you and our third-party associates during your usage of the website.

2.1 Commissions

Note: Claimfinder might earn commissions or receive payments from service providers, third parties, and through advertising revenue for referrals.

Eligibility

At Claimfinder, our commitment is twofold: we strictly adhere to all federal and state legislations in our interactions with individuals and when referring them to claims specialists. More than just offering assistance, our mission is to educate people about their rights and entitlements. While we refrain from operating as a referral service for personal injury, public liability, medical negligence, or workers' compensation, our focus is to guide individuals in understanding and accessing their superannuation entitlements. Our primary aim is ensuring quick and informed access to these benefits, with the intention of making a profound, positive change in people's lives.

Privacy Assurance

At Claimfinder, we prioritise your privacy. We commit to stringent data protection standards and comply with all legal obligations. For more information, refer to our Privacy Policy.

To the fullest extent permitted by applicable law:

General Limitation: Claimfinder, including its subsidiaries, affiliates, officers, directors, employees, agents, contractors, or licensors, shall not be liable for any direct, indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses, resulting from: the use or inability to use the service; unauthorised access to or use of your data or transmissions; statements or conduct of any third party on the service; or any other matter relating to the service.
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‍Third-party Experts: Claimfinder acts as an introduction platform connecting users with third-party claim experts. We will not be liable for the actions, advice, services, or agreements provided by these experts. Any interactions, dealings, or disputes between users and claim experts are solely between those parties.

‍Communication Breakdown: While we employ best practices to ensure the security and reliability of our communication channels, Claimfinder is not responsible for any breakdowns, interruptions, malware, or unauthorized access to communications and data, unless directly attributable to our intentional misconduct.

‍MFA and Data Security: Although Claimfinder uses Multi-Factor Authentication (MFA) and advanced security protocols, no method is 100% secure. Users are responsible for managing their MFA details and maintaining the security of their accounts. Claimfinder is not liable for losses related to compromised MFA details.

‍Maximum Liability: Notwithstanding any contrary provision in this agreement, Claimfinder's aggregate liability for all claims relating to the services provided, irrespective of the cause or form of action, whether in contract or tort, shall at all times be limited to the amount paid, if any, by the user for the services during the 12 months prior to the action giving rise to liability.

‍No Guarantees: Claimfinder offers no warranties or guarantees, express or implied, regarding the accuracy, reliability, and completeness of information provided on its platform or by third-party experts. Users rely on this information at their own risk.

‍Indemnity Not Affected: Nothing in this limitation of liability clause affects any indemnification rights or obligations that may exist elsewhere in our terms and conditions.Users acknowledge and agree that the limitations of liability set forth above are fundamental elements of the basis of the bargain between Claimfinder and the user and that the services would not be provided to the user absent such limitations.

Jurisdiction

Any disagreements or claims related to our services will be determined and construed following the laws of New South Wales. By accessing our services, you agree to submit to the legal jurisdiction of the courts of New South Wales concerning these Terms of Use.

Liability Limitations

General Limitation: Claimfinder, including its subsidiaries, affiliates, officers, directors, employees, agents, contractors, or licensors, shall not be liable for any direct, indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses, resulting from: the use or inability to use the service; unauthorised access to or use of your data or transmissions; statements or conduct of any third party on the service; or any other matter relating to the service.
‍Third-party Experts: Claimfinder acts as an introduction platform connecting users with third-party claim experts. We will not be liable for the actions, advice, services, or agreements provided by these experts. Any interactions, dealings, or disputes between users and claim experts are solely between those parties.

Terms Modifications

Modification Rights: Claimfinder reserves the right to modify, amend, or revise the terms of this agreement at its sole discretion.

‍Notification: Should any changes be made, Claimfinder will provide notice to the parties involved, either by posting the revised terms on our website, through email notification, or other appropriate means.

‍Free Claim Check Waiver: Claimfinder offers a free claim check based on the information provided by the client. Clients acknowledge and agree that the results or evaluations of this check are purely indicative and rely entirely on the accuracy and completeness of the information they provide. Claimfinder shall not be held responsible for any decisions made or actions taken based on the results of the free claim check.

‍Referral Rewards Program: Claimfinder may offer a referral program, allowing clients to refer friends, family, or colleagues to use our services. Specific terms, conditions, rewards, or benefits related to the referral program will be outlined separately and may be subject to change. Clients participating in the referral program agree to abide by the specific terms set out for the program.

‍Acceptance: The amended terms will be considered accepted by the parties if no objections or concerns are raised within 7 days of receiving the notice. If any party does not agree to the revised terms, they must notify Claimfinder of their objections or concerns in writing within the 7-day period.

‍Continued Use: The continued use of services after the 7-day period, without raising objections or concerns, will constitute acceptance of the new terms.

‍Date of Effect: Unless otherwise stated in the notice, all changes will become effective immediately after the end of the 7-day period or as indicated in the notice.

‍No Waiver: Failure to exercise this right by Claimfinder on any occasion or occasions will not constitute a waiver of the right and will not prevent Claimfinder from exercising the right at a later date.

Contact

For any inquiries about these terms, call us or email us directly.

Cookies Policy

Claimfinder utilises cookies to enhance your experience and deliver personalised services.

9.1 What Are Cookies

Cookies are small data packets stored on your device that allow us to identify you and remember your preferences when you revisit our site.

9.2 How We Use Cookies

We use cookies to optimise your browsing experience, gather analytics data, and provide more personalised content.

9.3 Control Over Cookies

You have the option to manage or block cookies through your browser settings. However, please note that disabling cookies may affect the functionality of our site.

9.4 Consent to Use Cookies

Your continued use of our website constitutes your consent to our use of cookies as outlined in this policy. To opt-out, either stop using our site or adjust your browser settings. For any queries about our cookies usage, contact us at help@claimfinder.com.au.

Intellectual Property Rights

All content and materials on Claimfinder, including but not limited to text, graphics, website name, code, images, and logos, are our intellectual property and are protected by applicable copyright and trademark law. Any inappropriate use, including but not limited to the reproduction, distribution, display, or transmission of any content on this site, is strictly prohibited unless specifically authorised by Claimfinder Australia Pty Ltd or PXC Technology Pty Ltd/

User Conduct and Responsibilities

Users are expected to use the Claimfinder website respectfully, responsibly, and legally. Abusive language, harassment, illegal activities, or disruptive or harmful behaviour will not be tolerated.

Termination

Claimfinder reserves the right to terminate or suspend access to our services without prior notice for any user who violates these terms or engages in conduct that we deem, in our sole discretion, to be unacceptable.

Dispute Resolution and Arbitration Agreement

Any disputes arising from or related to these terms or your use of our services will first be addressed through good faith negotiations. If these negotiations fail to result in a mutually agreeable resolution, disputes will be settled by binding arbitration conducted in New South Wales.

Warranty Disclaimers

This site and its services are provided "as is" and "as available," without warranty of any kind, either express or implied. While we strive for accuracy and reliability, we do not warrant that the site or its services will be error-free, uninterrupted, or produce specific results.

By accessing and using Claimfinder's website, you agree to these Terms of Use and our Cookies Policy. We reserve the right to update or modify these terms at any time, with amendments effective upon posting on this site.

For any enquiries or concerns about these terms, please email us directly.

‍This website's material is provided for informational purposes and should not be interpreted as legal advice. We strongly discourage actions based solely on the information provided without seeking legal advice. We disclaim all liability for any loss or damage arising from the use of this website to the maximum extent permitted by law. If any condition or warranty cannot be legally excluded, our liability for any breach is limited, at our discretion, to resupplying the services or paying the cost of resupply. While we make every effort to ensure the accuracy and currency of the information on this site, we make no warranties regarding its accuracy or suitability. This website may contain links to third-party sites. We do not endorse, control, or assume responsibility for the content of these third-party websites.

Terms of Use and Cookies Policy