It's in our legitimate interest to use your personal information for the aforementioned related purposes to facilitate introductions to claim experts and operate our business.
We might also use or process your personal information to comply with legal requirements, such as taxation or financial reporting requirements. Legal basis:
We will process your information where necessary to comply with a legal obligation to which we are subject. We may record and monitor phone calls from potential clients for training and security purposes.
You aren't obligated to provide the requested information about you. However, if it is not given, we may not be able to provide the introduction services you require. Indirect information:
We may gather information from a person whom you've authorised, and likewise, you may permit us to obtain information on your behalf from a third party. This can be a healthcare provider or a situation where you've been referred by a friend or family member.
Applicants for employment
If you apply for employment with us, you may need to provide information to Claimfinder about your education, employment, salary expectations, and other relevant information required to assess your application. Your application will constitute your consent for using this information to evaluate your application and allow us to carry out any monitoring requirements under the law as an employer. In addition, we may also carry out various screening checks (including reference, eligibility to work, police check and skills/experience suitability) and consider you for other positions.
You are not obligated to provide the requested information about you. However, if it is not given, we may not be able to consider your application. Suppliers and consultants
We may also collect information about our service providers engaged by us to perform services. Legal basis:
engaging third-party service providers to administer and manage our business is in our legitimate interests. Website and Cookies
We also collect information about you from our website(s) or social networking service, and we use that information and feedback to improve our services and web content. Legal basis:
it is in our legitimate interests to use your personal data, which may be collected or generated on our website, to improve our services and enhance the user experience.
We also use third parties to analyse web browsing and traffic on our website, which may involve using software, such as cookies, to collect information.
which forms part of our overall privacy strategy. Direct Marketing
We and our carefully selected business partners may send you direct marketing communications and information about our legal services. This may take the form of phone, emails, SMS, mail, social media advertising or other forms of communication in accordance with the Spam Act and the Privacy Act. You may opt out of receiving marketing materials from us using the opt-out facilities provided (e.g. an unsubscribe link).
In some circumstances, the processing and verifying opt-out requests may take up to 7 business days, resulting in continued communication until the opt-out request has been finalised.